Dear Sir
Emergency service is a fundamental right that should be readily available to every citizen. Yet, in reality, calling the 999 helpline or accessing ambulance services still remains a major challenge in our country. Frequently, calls go unanswered, operators fail to provide adequate assistance, or ambulances do not arrive on time worsening already critical life and death situations.
Especially in rural areas or regions with poor network coverage, such services are practically non-existent. Even in this age of technological advancement, the poor state of emergency services is deeply disappointing. Efficient location tracking, rapid response mechanisms, and enhanced operator training are essential. Without optimal use of modern technology, a dedicated team, and a well-coordinated plan, overcoming this crisis is impossible.
If this issue is not addressed, the true purpose of these initiatives, aimed at public welfare, will be defeated. Therefore, with a humanitarian perspective, I earnestly urge the government and relevant authorities to make emergency services more effective and timely.
Progga Das
Student, Department of Economics
Eden Mohila College
