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Ctg Port to go fully digital by Dec
Published : Tuesday, 6 October, 2026 at 7:17 PM
Observer Online Report
Collected Photo
Chattogram Port will go fully paperless and digital by December as part of an initiative to modernise operations, reduce transport costs, improve transparency and ease long-standing traffic congestion at the port, officials said.
The Chattogram Port Authority (CPA) has taken the initiative following a recent progress review meeting chaired by its Chairman Rear Admiral SM Moniruzzaman, with emphasis on expanding existing digital services, integrating departmental platforms and ending remaining manual processes.
CPA Secretary Syed Refayet Hamim told that an integrated digital system was needed to ensure efficiency amid the complex operations involving importers, exporters, shipping lines, C&F agents, freight operators, customs and banks.
He said digital automation would be expanded at every stage of port operations. Already, 100 percent of ship bills are being processed online.
An API connection has been established between the newly launched One-Stop Service Centre and Sonali Bank PLC. Container and consignee billing will gradually be integrated with the Terminal Operating System (TOS).
The port is also introducing an auto-pull payment system, allowing importers and their designated agents to make payments round the clock, including weekends and public holidays. Unpaid port dues after 72 hours will be automatically collected through the digital platform.
The port has also started digitising delivery orders for imported containers by integrating the TOS with the National Board of Revenue’s ASYCUDA World system. Importers can now track the progress of required documents online without submitting physical papers.
To reduce vehicle queues at entry and exit points, the port is introducing time-slot management, online cart tickets and e-gate passes. Equipment Interchange Receipts will also be integrated with e-gate passes.
The CPA secretary said customs auction deliveries, special deliveries and inland container depot operations were also being integrated through APIs with the NBR and customs systems.
Chattogram Port handled a record 3.4 million TEUs of containers, 138 million tonnes of general cargo and 4,273 vessels in 2025. It handles around 92 percent of the country’s seaborne general cargo and 98 percent of containerised trade.
The port’s Port Single Window-CPA Sky platform, launched earlier this year, allows users to access multiple services through a single login and monitor vessels in real time through digital radar and vessel-tracking facilities.
Officials said the digital transformation would bring vessel arrival, bill payment, customs clearance, cargo delivery and final supply under an integrated and traceable system, helping reduce cargo clearance time and accelerate revenue collection.
-AH
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Editor : Iqbal Sobhan Chowdhury
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Published by the Editor on behalf of the Observer Ltd. from Globe Printers, 24/A, New Eskaton Road, Ramna, Dhaka.
Editorial, News and Commercial Offices : Aziz Bhaban (2nd floor), 93, Motijheel C/A, Dhaka-1000.
Phone: PABX- 41053001-06; Advertisement: 41053012; 01793317829, 01550707291, E-mail: [email protected], [email protected] Online: email: [email protected] 41053014; 01550707297 Advertisement: 01550707296
