Government services are the fundamental right of the people and the responsibility of the state. But unfortunately, the problem of quality of government services and corruption has become a big challenge in our country. Irregularities, delays, bribery and corruption in service delivery have made the lives of the common people miserable. Urgent and effective steps need to be taken to solve this problem.
Administrative reforms are necessary to improve the quality of government services. In many cases, the common people have to face various problems due to inefficiency and mismanagement of service providers. Training, use of technology and accountability need to be ensured to increase the quality of services. The culture of corruption and bribery is hampering government services. Strict law enforcement and transparency need to be ensured to prevent corruption.
In addition, it is possible to improve the quality of government services through the introduction of digital services and e-governance. Providing services online and resolving complaints will make it easier for the common people to get services. This will also reduce the scope for corruption. If coordinated initiatives are taken at the government and private levels, it is possible to improve the quality of government services and prevent corruption. Raising public awareness and the role of the media are very important in this regard.
I request the concerned authorities to take effective steps to improve the quality of government services and prevent corruption. Build a transparent and accountable administration for the welfare of the people.
Md Didar Ali Sarker Student, IER, University of Chittagong
