Sonali Life Insurance Company has settled death claim for Tk 8,404,300 in November 2024 setting a benchmark for efficiency and transparency, said a press release.
Beyond death claims, the company disbursed an impressive Tk 40.4 crore in total benefits during the same period, reaffirming its commitment to policyholders.
This remarkable achievement involved processing 57 claims with a standard turnaround time of just seven days, a standard in insurance industry.
These payouts included Tk 32.9 crore for 1,245 full maturity benefits, Tk 301,214 against 17 supplementary policies, and Tk 7.4 crore for 2,139 survival benefit claims.
"Sonali Life's ability to settle claims efficiently through an IT-driven, transparent process is a testament to its dedication to customers," said CEO Rafiqul Islam. "Our claims can be tracked directly via our website, ensuring ease and confidence for our policyholders," he said.
Since its inception in 2013, Sonali Life has overcome numerous challenges to establish itself as a leading player in the insurance sector. The company's renewal base currently stands at 82percent among the highest in the industry, showcasing the trust and reliance of its customer base, the press release said.
