Customer wins Tk 1 lakh buying Walton AC
Mintu Ranjon Dhor, a businessman at Jagannath Upazilla in Sunamganj district, has won Tk 1 lakh from Walton for paying electricity bill for next 12 months, purchasing an air conditioner (AC) from the company under its ongoing digital campaign season 5 across the country.
The company as an incentive has been also giving free installation and some other benefits on the registration of the purchased AC under the nationwide ongoing Digital Campaign Season- 5.
The local brand has been conducting the campaign across the country aimed to accelerate the process of bringing its post sales services under the digitalized system through preparing online customer database.
During this campaign, product's details, including customer name and contact number, are stored on Walton's server. The database will help customers getting quick after sales service from any Walton service center even if the warranty card is lost. Service center representatives can also get customers' feedback.
Dr Modusudhon Dhor said that his elder brother (Mintu) has a confectionery business in Jagannathpur Bazar. For his confectionery, Mintu purchased three air conditioners on November 23 last from Popular Electronics, a local distributor outlet of Walton. Then he registered the purchased AC in his name and mobile phone number.