System breach at OnePlus
Chinese handset maker OnePlus has said it is working with relevant authorities to further investigate the system breach, which resulted in unauthorized access to certain information of users such as names, contact numbers, email and shipping addresses.
In a statement they said "all payment information, passwords, and accounts are safe".
"OnePlus has notified impacted users that we have discovered that some of their order information was accessed by an unauthorized party. We took immediate steps to stop the intruder and reinforce security. Before making this public, we informed our impacted users by email," the company said.
It added that it will work to prevent such incidents in the future.
Vikas Agarwal, general manager at OnePlus India, told that the company is in the process of shifting its data to Amazon Web Services (AWS) India servers from Singapore. He, however, did not offer comments if Indian authorities have been informed about the breach or the quantum of users affected in India.
This is the second time since 2018 where OnePlus has been exposed to a data security breach. Last year, it confirmed that over 40,000 customers had been affected by a security breach, which resulted in the exposure of bank card details.
The latest incident follows the recent WhatsApp snooping incident, where at least two dozen Indian journalists, activists, lawyers and academics were targeted for surveillance. The Indian breach was reported after WhatsApp sued NSO Group, accusing it of helping break into the phones of 1,400 users across four continents.
OnePlus recently cemented its premium leadership in the July-September quarter with 35% market share, growing 95% on year, as per Counterpoint Research's third-quarter data. The player witnessed its highest ever recorded shipment sales-0.74 million-in the third quarter, which was also the highest recorded shipment by a premium smartphone brand in the last three years.