Rezwana Khan, an iconic tech lady
In ICT sector, Rezwana Khan is an iconic figure. She is simultaneously an entrepreneur, an advisor and an investor. Alongside her own business she also set up some companies, which all are ICT-centric. Because she has 16 years experience in this sector and she thrived here with holding her head high. She has the experience of working on E-governance, enterprise, HR resource and capacity development project. Rezwana Khan also worked with some projects, ministry, multinational company, foreign company. She has special skill on enterprise level project and HR development.
Despite working with her own company, Rezwana Khan is well known as an advisor in ICT sector. To uplift the ICT Division, she has been giving support to various industries and government relentlessly. She has given special emphasize on how to make the country technologically developed. She also gives strategic plan, advice to various companies and industries.
"Being an entrepreneur challenges are common things. I have been facing them and trying to mitigate as well. Every entrepreneur faces so and the challenges in ICT sector or services the foremost challenge is an access to finance," Rezwana Khan said.
"We have to do lots of negotiations and also to prove that an ICT company can get bank facilities with collateral. Over draft amount normally banks offer us less than other Industry as well. I am only here talking about finance facilities with collateral not even talking about without collateral facilities banks are giving to boutique, saloon, or restaurant. ICT companies can also apply to these collateral free loans but honestly still I haven't heard any company received such loan for his/her IT company. Secondly, in IT sector, we need high skilled resources and this is a very big challenge for ustill now. Thirdly if any competitor practices unprofessional activities to get projects then it is obviously a big challenge for us."
The company which she runs, belongs to her father but it is not a bed of roses to her. There are many people working here who are experienced and senior to her. Earlier, they didn't want to engage her in an important program or project. They might not have faith on her or their intention was to talk to the chairman of the company, not to her. Gradually, she got to manage the system on her hand after loads of struggling periods.
"Actually the prominent weapon of a business is to have patience and dedication. As I said before, problems will be there but we need to adhere to the faith of the commitment," Rezwana Khan said.
"We do basically enterprise application development and implementation. That is ERP and we normally work with multinational NGOs, distributor companies, multi nationals etc. 'Managed services' is one of the biggest wings of our company. We usually provide high skilled IT resources placement and manage software development, infrastructure, maintenance services to different clients. Moreover, we have capacity development and professional training wing and we have doing this for more than 20 years. So many prestigious training projects we have done so far for donors, funding agencies, government and others as well. We are working with cyber security like penetration testing, vulnerability testing and also we do IT consultancy where we do IT road-map or business process analysis and re-engineering.
Easy solution is the maiden phrase for making customers benefit, Rezwana Khan said.
"In fact, our responsibility is to make a solution easy and effective which we do through our services so that the clients' life become ease and can be more efficient and effective even if it is a project. A project always has a goal or an objective or even a scope and we have to finish it. You always have to understand the clients' requirement since we work with the services and solutions."
"I have mentioned already that we work with enterprise development and our home grown ERP which is called ERP Optima. This has been giving the service to iNGOs, distribution sector etc. Modules are basically as per the operational and production needs. Actually, all company needs few common modules for ERP but the major difference is what your company usually does, I mean operation. So the operation or production module business process is different as per Industry. Say for example, RMG production is not the same like pharmacy or construction. Even the construction is not the same like real estate. So each Industry has its own process of production and operation and there remain differences. That is why each business needs its domain extents. These are very important matter but however, the common modules normally we sell more is finance and accounts, supply chain as inventory and procurement, HRM and sales and all these depend on their business operations."
Rezwana Khan said the forum is for tech women as their main goal is to grow the network and connection.
"This is actually a forum for the tech women. Our main goal is to grow, to connect and to network. It is a forum for tech women. We have three categories of members, these are for entrepreneurs, corporate and professionals. We have categorised the members in this way so that Tech entrepreneurs, corporates and professionals can be our members and can get benefits. We work along with our government, policy makers, association etc," she said.