Replacing Readymade Garment (RMG) sector, Information and Communication Technology (ICT) will lead the market economy of Bangladesh in near future. At this moment several Bangladeshi software and related services firms are trying to spread their circles abroad. Connect Seven Solution (CSS) has a different thought.
The Bangladeshi founder of the firm has started off the operation of CSS SdnBdh as Malaysian registered Telecommunication and Business process automation solution provider in 2010. Industry focus of CSS are; Telecommunication, Government and Defence, Academia, SME Sector, Banking, Finance and Audit, Manufacturing, Healthcare, Tourism and Hospitality.
As Malaysian government is providing with the best and uncensored internet service including other operation facilities in a very low cost that's why Connect Seven Solution started its' operation from Malaysia by setting up the Head Office in Kuala Lumpur. Within one year of registration this firm has proved it's all the potentialities to the government of Malaysia and their clients. As a result they achieved MSC (Multimedia Super Corridor) status on 2011 from the Govt of Malaysia which is the highest standard of Malaysian ICT services. And within the second year of formation making partnership with KaavoInc (USA) for Cloud Computing Solution, CSS was awarded with Pioneer Status from MDeC of Malaysia on 2013.
From the very beginning of formation to till now, CSS never knew what rest or break is called.
From the date of formation, they have utilized every single second to innovate new solution, upgrade and challenge their own innovation and keep their client always happy.
The products of CSS prove the excellence of its innovation. So, let's have a look at their products.
Vantage Point:
A full featured Enterprise Resource Planning (ERP) application aimed at manufacturing, retail, supply chain management, multiple locations supporting point of sales, HR and payroll management and project and service management, warehouse management, finance management. Providing a streamlined operation that results in efficiency and cost saving.
COLUMS:
COLUMS (College and University Management System) is a solution which will seamlessly INTEGRATE and FACILITATE the management of the various functions like; Management of the student life cycle, Faculty management, Management of marketing activities, Management of the administrative functions like finance & HR, Examination management, Parents and community management, Library management, Hostel management etc in an educational institution. COLUMS has become the most advance and favourite Academic ERP (Enterprise Resource Planning) for Malaysian academies.
Touch Point:
In the competitive markets today, focusing on the customer can become a strategic advantage. TouchPoint provides a cost effective, full featured Customer Relationship Management (CRM) application that can make the difference.
Centre Point:
Managing the interaction between any company and the external world of customers and vendors/suppliers is not an easy task. Providing a branded experience that is positive for persons contacting one's company makes a difference.
Centre Point is a virtual contact centre management application that requires a company to provide only a PC and an internet connection to utilise. The performance of workers handling calls for a company is fully understood in real-time. Features of the most expensive contact centre solutions are now affordable for the SME helping them to compete more effectively in the market place.
Impress Solution Series:
Impress is a family of three telecommunications products targeting TSO companies who are in the business of wholesale or retail VoIP traffic.
The global telecommunication industry now operates on a multi-tier architecture starting such as Tier-1 voice carrier, interconnectivity exchanges, access networks, virtual network operators, application service providers etc. With the convergence of TDM and IP technology, soft switches are the chosen platform to move forward.
Soft-switch with integrated billing and Virtual Contact Centre Solution developed by Connect Seven Solution (CSS) is ideal for every tire of telecommunication operators. Our highly skilled staffs are able to provide scalable communication solution from 5 subscriber call centres to a 1 million concurrent call enabled MVNO (Mobile Virtual Network Operator) and telco grade solution.
The three verticals of soft switch solutions are;
l Raptor: A carrier class soft switches providing rich functionality and high performance for wholesale and retail traffic.
l Wide Glider: Provide salower costentry into the world of VoIP