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More data on gig workers needed

San Francisco wants more data about gig economy workers and Dhaka should follow suit

Published : Saturday, 6 October, 2018 at 12:00 AM  Count : 609
Tech Desk

More data on gig workers needed

More data on gig workers needed

Cities all over the world have been hit with the rise of on-demand services like Lyft, Uber, DoorDash, Postmates, Caviar and so many others in recent years.
While San Francisco has found some success managing and regulating ride-hailing services, moped sharing, bike sharing and, most recently, scooter sharing, it says it's missing some critical data around the 1099 workers who deliver food, groceries and other items via tech startups. That's why the San Francisco Municipal Transportation Agency is looking to better understand the role of these services through a new survey.

A significant concern in the city of San Francisco is traffic caused by all of these services. Earlier this year, San Francisco ranked fifth in the world for the worst traffic congestion. But the SFMTA says the purpose of its survey is to "understand the challenges couriers experience while performing deliveries" in the city, as well as see what affect these courier networks have on the city's transportation network. More specifically, it's looking to answer a few questions,

*    How many couriers enter SF on a daily basis?
*    What time of the day do couriers complete most deliveries?
*    Where are the most deliveries made?

The survey asks questions about how far couriers have to travel to the delivery pickup location, how frequently they accept a new delivery, their primary mode of transportation and for which service they deliver goods. Based on one of the survey's questions, it seems that the city is considering allowing couriers to use loading spaces for pickups and drop-offs.

"By learning about the challenges couriers experience when performing deliveries, the SFMTA will better understand the role on-demand delivery services play in San Francisco and their use of the overall transportation network," the SFMTA wrote in a blog post. "The insights gained from this survey may also help to inform the city's future transportation planning decisions."

In comparison, Dhaka is far more populous than San Francisco and is not as planned out as the latter either in terms or urban design. These, accompanied by the booming increase in locomotion due to ride hailing services such as Uber, Pathao, OBHAI and Lily alongside delivery services provided by e-commerce platforms and food delivery solutions have led to chaos on the streets as a byproduct of their activities. Hence, it is crucial for a city like Dhaka with a dense, active population to collect more data on the people who are working in this sector and then synthesize a plan to manage them in a productive manner which benefits the economy.


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